5

An outstanding experience. Good service, great feedback and assistance, even better pricing.

5

I've been going to Jack for at least a decade, and he's always helpful, friendly, and honest. Even when my cars have had serious issues, he's been there to walk me through each possible course of action, and I will trust his shop with all my cars.

5

I always get what I was promised when I drop the car off. I don't feel I'm being price gouged as a lot of women are in a mechanics shop. If I didn't think prices were fair, I would have left a long time ago! I found them through AAA recommendation in my area. I have 2 friends that also go there & they were very happy about their service as well.

5

Very professional service, and my car is running like a dream.

5

Second time visiting NHAR and once again they have won me over with their friendly, courteous attitudes and competent, accurate, on-time and reasonably priced service. I definitely will be back.

5

Excellent, honest service!

5

I had my truck towed into North Hollywood Auto Repair late last Thursday evening... Per the recommendation of AAA and the thumbs up given from my tow truck driver, i decided to leave my truck and come back the following morning. That Friday morning I initially spoke with Jack and listed the symptoms...I was fearful i would need a new Fuel Pump and Fuel Filter. Which means i am was more than likely about to drop $600+. Jack was very nice and told me that before any repairs are made, I would receive a call to confirm...it is also printed on the back of their estimates and invoices. True to his word, Jack contacted me to inform me that it is in fact the fuel pump and i would have to replace the filter as well. Jack did an excellent job of explaining exactly why these parts are being replaced and thoroughly answered all of my questions...There was no gray area. After giving him the Ok, i did receive a call that the pump would be delayed a day due to a mix up in their vendors inventory and that my truck should be ready by Saturday @ 11am. He was very apologetic...but somethings are out of their control and i understood. The following day i received a call @ 10am that my tuck was all set...ahead of schedule. After using the $50 AAA discount (Jack mentioned it to me), my total came to $700 for parts and labor. Having done my own due diligence the night before, it was what i expected. I haven't had an issue and my truck runs great...I was treated with Respect and North Hollywood Auto provided Excellent service. Although i do my own minor repairs and Maint., in the event that a major repair is needed, i will definitely be back.

5

This was an awesome experience! Jack was so knowledgeable and helped me diagnose a bunch of stuff with my car. He was able to repair my A/C and do a flush on the fluids. Very responsive and very quick turn around time. I highly recommend this auto repair shop.

5

I came in with a simple problem and was fortunate to be out in less than 10 minutes. As usual, the service was very good and I was treated promptly.

5

Said and Jack are courteous, kind, and professional. They didn't try to hard sell me unnecessary parts and repairs like the dealership I used to go to. I walked out with what I went in there for, an oil change and an 80 point check. I will definitely return.