5

My wife’s car was in need of a repair and I had several questions. The check engine light was on, the car felt like it was losing power when trying to accelerate, we needed a smog check in order to renew the registration, and we had an after market car warranty that I was hopeful would help pay for the repair. Dan helped answer all of the questions I had and really made me feel like I was in really good hands. I sent my wife to North Hollywood Auto Repair to drop the car off. My wife has had really poor experiences with repair shops in the past and hates having to deal with them. After the car was dropped off she told me how easy it was to get in and out. Dan followed up with me the next day and told me that a few coils were misfiring and the spark plugs needed to be replaced. He also got approval from my auto warranty to move forward with the repair so I ended up paying less than the original price I was quoted. We’ve experienced this same problem with my wife’s car in the past and the cost of parts and labor was more expensive for the same job with other repair shops. The car was ready for pickup after one business day passed. I am truly impressed by the level of customer service and mechanical expertise these guys have. They made an already stressful car problem into a pain free repair experience. Thanks to Dan and the team at North Hollywood Auto Repair for treating us with such great service! We are coming back for all future repairs and service for both of our vehicles.

5

Love you guys! Thanks for taking such good care of me and my car. You always make me feel like family.

5

These guys always look out for the customer. I have total confidence that they will only repair what is necessary and they will do it right. I can't recommend them highly enough. Thank you Jack and Dan!

5

Dan and Jack are amazing at the front desk. Always know their stuff and give honest advice, but they let the customer make the decision. Thomas has also been awesome to work with.

5

Great service and fair prices. Highly recommend.

5

Car is running well after regular service. Mechanic also caught the worn serpentine belt. Very professional.

5

The best ever. I have had a few standard maintenance items handled by them over the last year. They were recommended to me by a friend after my mechanic that I had for over 20 years retired. I have felt very confident in their trustworthiness since I have been working with them. This is the most important thing to me. I like the fact that they show me what is wrong and explain it to me so I can understand it. They send me out the door with a car that I can feel confident driving. They are also very personable, professional and jovial. I feel like I am taking my car to a member of family. Now realize my car is over 10 years and I love my car. It is nice to have someone who treats us both well.

5

Always friendly, always honest, always fair...no BS. These guys renew my faith in great small business owners! They are popular. so they are very busy. Call for an appointment about a week or week and half before you want to bring your car in.

5

Dan /Jack and Staff are Professional, Kind, Honest above all Trustworthy! I would tell anyone and everyone if you have a Car need definitely take it to Dan/Jack @ North Hollywood Auto!

5

Jack and Dan are knowledgeable, honest, and trustworthy