This is the second time I have needed North Hollywood Auto. The first was when my car started making some crazy noise, and the second was when the car needed a new battery. Both times, Dan, the owner, was able to answer my questions, ensure the car was in working condition, and do so in a professional and friendly manner. I like the fact that this is a family-owned business and customer-focused (meaning they focus on making sure the customer understands what is needed, what they are doing, and options you may need to consider, and all in a manner that doesn't feel like a sales pitch). Thanks, Dan and Crew, for your help!